Terms of service.

Welcome to Curtyn. By accessing or using our service you agree to be bound by these Terms of Service (“Terms”). Please read them carefully.

1. Description of service

Curtyn is a workspace platform for creative professionals (“Creators”). The platform provides project management, file storage and delivery, controlled share links, video review, client relationship management, and related production tools. The service is operated by Curtyn (“we”, “us”, “our”).

Additional features including time tracking, drive tracking, digital signatures, and embeddable video players are planned for future release. These Terms will be updated when those features become available.

2. Accounts

Creators must register for an account to use the platform. You must be at least 16 years of age to register for an account. You are responsible for maintaining the confidentiality of your login credentials and for all activity that occurs under your account. People you share work with access it via unique share links and do not require an account.

3. Plans and pricing

Curtyn offers a free tier and a paid “Curtyn Pro” subscription. Pro is billed monthly at the price displayed at the time of your subscription and processed securely via our payment partner, Mollie. You may cancel at any time; access continues until the end of your current billing period. We do not offer prorated refunds for mid-period cancellations unless required by applicable law.

We may change pricing for new subscribers at any time. If you subscribed at a promotional or early-access price, that price remains locked for you as long as your subscription stays active and in good standing. If you cancel and re-subscribe, the current published price applies.

4. Usage limits and fair use

Each plan includes specific resource allowances. These limits are designed to support the vast majority of creative workflows while keeping the service sustainable for all users.

4.1 Storage

The free tier includes 5 GB of storage. If you approach your storage limit, we will notify you at 80% usage. When you reach your limit, you will not be able to upload new files until you free up space.

Paid plans, where available, include higher storage limits and options to add additional storage. The specific allowances, overage behaviour, and any add-on pricing for a given plan are published in your account settings at the time you subscribe and take precedence over any historical figures referenced elsewhere.

4.2 File uploads

There is no per-file size limit. Individual file uploads are constrained only by your available storage quota. We reserve the right to introduce reasonable per-file size limits in the future with 30 days’ notice if necessary to maintain service performance.

4.3 Team seats

Curtyn Pro includes one (1) seat. Additional seats may be purchased as an add-on at the per-seat price published at the time of purchase. Team members invited under the free subscriber model receive access to the inviting owner’s project features at no additional cost to the subscriber, but this access is limited to projects they are explicitly invited to.

4.4 Processing and delivery

Curtyn Pro includes generous processing resources for typical creative workflows, including video transcoding, thumbnail generation, and file delivery via share links. We do not meter outbound bandwidth or charge delivery fees.

We reserve the right to contact accounts whose processing usage significantly and persistently exceeds patterns typical of professional creative work. In such cases, we will work with you to find a suitable arrangement before taking any action that affects your access to the service. We will not suspend or throttle your account without at least 14 days’ written notice, except in cases of clear abuse or activity that threatens service availability for other users.

4.5 Changes to limits

We may adjust plan limits from time to time. If we reduce limits that affect your existing usage, we will give you at least 30 days’ notice and grandfather your current usage level for a reasonable transition period.

5. Acceptable use

You must not use Curtyn to:

• Violate any applicable laws or regulations.
• Infringe the intellectual property rights of any third party.
• Transmit spam, malware, or other harmful content.
• Impersonate any person or entity.
• Interfere with or disrupt the integrity of the service.
• Use the platform primarily as a general-purpose file hosting or CDN service unrelated to creative project work.
• Automate uploads, downloads, or API access in a manner that degrades the service for other users.

6. Content Ownership & Copyright Liability

You retain full ownership of all content you upload to Curtyn. By uploading content, you grant us a limited, non-exclusive license to host, transcode, display, and transmit that content solely for the purpose of providing the service to you.

• Your Responsibility: You represent and warrant that you own or have the necessary licenses, rights, and permissions to upload and share all content (including video, audio tracks, and images) in your workspace.
• Zero Liability for Infringement: Curtyn acts solely as a neutral hosting provider. We do not monitor user projects and hold absolutely no liability for copyright infringement committed by our users.
• Takedown Requests: We comply with applicable copyright laws (including the EU Digital Services Act and the DMCA). If we receive a valid copyright infringement notice regarding files hosted in your account, we reserve the right to immediately remove or disable access to the infringing content, and in cases of repeated abuse, terminate your account.

7. Indemnification

You agree to indemnify and hold Curtyn, its founder, and affiliates harmless from any claims, damages, liabilities, and legal fees arising from your use of the platform, including but not limited to claims of copyright infringement, data breaches of your clients’ information, or your violation of these Terms.

8. Data Loss and Backups

While we utilize enterprise-grade cloud storage and routine database backups, Curtyn is not a dedicated backup service. You are strictly responsible for maintaining independent backups of all original raw media, files, and documents. We hold no liability for data loss, file corruption, or business interruption resulting from system failures, accidental deletion, or third-party infrastructure outages.

9. Service availability

We aim to provide a highly reliable service, but we do not guarantee any specific uptime. We may modify, suspend, or discontinue parts of the service at any time with reasonable notice. If we discontinue the service entirely, we will provide at least 30 days for you to export your data.

10. Limitation of liability

To the fullest extent permitted by law, Curtyn shall not be liable for any indirect, incidental, special, consequential, or punitive damages (including loss of profits, loss of data, or production delays) arising out of or relating to your use of the service. Our total aggregate liability for any claim arising out of these Terms shall not exceed the amount you paid us in the twelve (12) months preceding the claim.

11. Governing law

These Terms are governed by the laws of the Netherlands. Any disputes arising from these Terms or the service shall be submitted exclusively to the competent courts in the Netherlands.

12. Changes to these terms

We may update these Terms from time to time. We will notify you of material changes by email or by posting a notice on the platform at least 14 days before the changes take effect. Continued use after the effective date constitutes acceptance of the updated Terms. If you disagree with the changes, you may cancel your subscription before they take effect.

13. Contact

Questions about these terms? Email us at support@curtyn.com.